About
The Microsoft Copilot Dashboard in Viva Insights helps organizations maximize the value of Copilot (AI assistant) for Microsoft 365. The dashboard provides actionable insights to help organizations get ready to use AI, understand how AI is transforming workplace behavior, and measure the impact of Copilot.
Overview
Goal
Deliver essential data-driven insights to evaluate the progress of Copilot adoption and identify areas where additional employee support and training might be beneficial. Additionally, offer a comprehensive overview of an organization's quantitative and qualitative improvements in productivity with Copilot.
Target users
This dashboard provides metrics for all M365 Customers at C-suite leadership level (CVP, CTO, CFO, CIO etc.).
My Journey in design leadership and collaborative success
01 Role and Responsibilities:
As the design lead from initial concept to global deployment, my role entails close collaboration with project managers (PMs) to define and articulate requirements, project planning, user research, agile iteration and design reviews. Beyond the core product work, I am also responsible for creating assets for the company's product announcement at board meetings, as well as the Microsoft Ignite conference, and the World Economic Forum Annual Meeting.
02 Cross-Team Collaboration:
I lead design reviews with PM, engineering, and design leaders at senior to partner levels. This cross-team/timezone sync beyond Viva Insights is crucial to ensure stakeholders are aligned in order to keep the product development process agile.
03 Successful Product Launch:
Our team successfully shipped the first version of the product in record time in collaboration with PMs, content designers, data scientists, and researchers. By participating in a time-critical and a high-visibility project, I required a high level of focus and made precise design decisions within a quick turnaround time.
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Product announcement by Microsoft CEO Satya Nadella at World Economic Forum 2024
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Product announcement by Microsoft CVP Jared Spataro at Ignite 2023
What does the Dashboard include?
01 Readiness page-Understand organizational readiness for Copilot:
Gain visibility into licensing and Copilot activation status. Includes supporting research to help assess the potential impact of scaling Copilot across your organization.
02 Adoption page-Recognize how Copilot is being leveraged:
Examine Copilot usage by app and by feature; understand where and how AI features are being used. Apply a variety of filters and scopes to adoption trend reports for deeper organizational views.
03 Impact page-See where Copilot is adding the most value:
See the number of Copilot-assisted hours over the past 28 days. Visualize a summary of Copilot actions and behavior changes across workplace activities, such as meetings, email, chat, document creation, and graph-grounded search.
Adopting AI is not a straightforward journey
It requires thoughtful planning and support to ensure individuals are fully empowered to embrace the benefits AI provides. My current mission within Microsoft Copilot dashboard is to offer the tools needed to empower organizations on their AI transformation journey to enhance adoption, boost individual engagement and productivity, and improve organizational performance.