I am Kelly Lin
I’m a product designer at Microsoft, based in Seattle. I specialize in data visualization and insights-driven experience design.
Over 5 years
I worked on 15 projects, 11 launched globally, 3 announced at Microsoft Ignite, 1 featured in World Economic Forum 2024.
To ensure business stays competitive
I move quickly by focusing on a values-first approach, dynamic collaboration, efficient meetings, and continuous refinement grounded in research insights and data.
Experience
Microsoft Copilot & Agent Analytics
2023 - Present
Copilot Dashboard helps C-suite leaders optimize AI investment by measuring the adoption and business impact of Copilot. I was the lead design from initial concept to global deployment. The dashboard was featured in the World Economic Forum by Microsoft CEO Satya. It helps Copilot’s success in every business funnel: 45% increased in Copilot license purchased, 83% increased in Copilot license assigned, and 101% increased in monthly active users.
The success led to a fourfold team expansion. We rebranded as Copilot & Agent Analytics to further support all AI insights. My goal as Agent Dashboard design lead is to deliver well-rounded insights that help organizations understand how agents enhance employee productivity and streamline business processes.
Microsoft Viva Insights
2022 - 2023
Viva Insights is an employee platform empowering teams and individuals to thrive through data-driven, privacy-protected insights. I proposed design solutions that extended beyond the Insights platform by taking into account the broader company-wide ecosystem. This design pitch stood out during the Microsoft Hackathon, earned recognition from leadership, got buy-in from stakeholders, and successfully kickstarted product development efforts.
Microsoft Clarity
2021 - 2022
Clarity is a user behavior analytics tool that captures how people interact with websites. I established a strong brand presence by redesigning the product icon. I also contributed to increasing the sign-up rate by redesigning the first-run experience. We introduced interactive, gamified elements in order to create an engaging and intuitive setup process that helps users quickly understand and unlock the product’s full potential.
Microsoft UHRS
2021
UHRS is a global crowdsourcing platform for machine learning data annotation. I redesigned the dashboard to help machine learning project owners uncover actionable insights, identify issues, and collect data more efficiently within a data-heavy portal. The improved efficiency in collecting data helps reduce costs for Microsoft’s ML initiatives.
University of Washington
2019 - 2021
During my time at UW M.S. HCDE program, I developed a strong foundation in human-centered design, research methods, and the product development process. I also gained hands-on experience building digital products across data visualization, mental health, fitness equipment, airlines, and citizen science.
Freelance
Visual Designer • 2017 - 2020
Designed icons, logos, and illustrations for a variety of clients including startup companies, small business owners, and local art communities.
The affiliated elementary school of Tunghai University
Teacher • 2016 - 2019
Facilitated different levels of student engagement through small group learning. My background in teaching honed my ability to break down complex concepts, understand diverse perspectives, and communicate clearly—skills that directly translate to user-centered design. I bring empathy, structure, and a deep focus on how people learn and interact, which helps me craft intuitive and accessible experiences.
HP Inc.
Project Manager • 2015 - 2016
Defined, created, and maintained service components, along with relevant BOM needed by consumer and commercial notebook. With a background in project management, I bring strong execution to my UX design work. I'm skilled at planning and scoping design efforts, anticipating constraints, and keeping projects on track from discovery to delivery.
I’m always excited to learn more about design opportunities to create meaningful and delightful digital experiences.